Shipping policy

Every piece on Art Passage is an original, so we pack and ship each one with care.

Where we ship. We ship anywhere in the Philippines. International shipping is available by request; email us before ordering and we'll send a quote.

Shipping fees. Orders placed on or before October 15, 2026 ship free, with insurance, anywhere in the Philippines. After that, shipping and insurance are calculated at checkout based on the artwork's size, weight and destination.

Processing time. Artworks are packed and dispatched within 3–5 business days of payment. Framed or large pieces may need a little longer; we'll let you know if so.

Delivery time. Once dispatched, delivery usually takes 2–5 business days within Metro Manila and 5–10 business days to other areas. We ship through trusted couriers such as LBC or J&T Express and email you the tracking number.

Packaging and insurance. Each piece is wrapped, corner-protected and boxed. Every shipment is insured for the artwork's full value.

Damage in transit. Please inspect your artwork when it arrives. If it is damaged, contact us within 3 days of delivery with photos of the artwork and packaging, as described in our Refund Policy.

Escrow. Your payment will be held in escrow within 15 days after payment and will be released to the artist only after that.

Pickup. You can arrange to collect your artwork at 7 Main Avenue, Quezon City, by appointment.

Questions. Email g.avenuemnl@gmail.com or call +63 939 908 3616.